Total Vision – Santa Cruz Optometric Center Frequently Asked Questions

Parking & Location FAQs

Is there free parking available?

There is street parking and a parking lot across the street available for patients.

Where should I park for my appointment?

Patients may park in any designated parking areas near our Santa Cruz office. If you have questions about parking prior to your visit, our team will be happy to assist.

Is the practice accessible by public transportation?

Yes, we’re accessible by public transportation, with nearby bus routes serving the Santa Cruz area. We recommend checking the local transit schedule for the most up-to-date route information.

Appointments & Scheduling FAQs

Do I need an appointment, or do you accept walk-ins?

Appointments are recommended to ensure timely care with our Santa Cruz optometrist, though walk-ins may be accommodated based on availability.

How far in advance should I book an eye exam?

We recommend scheduling your eye exam 1–2 weeks in advance, especially during busy seasons and back-to-school periods. However, we can often accommodate appointments within a few days. You can book online or call our Santa Cruz office directly.

Do you offer same-day or emergency eye care appointments?

Same-day and urgent eye care appointments may be available depending on the schedule. If you are experiencing an eye emergency, sudden vision changes, or eye discomfort, please contact our office as soon as possible.

What is your late or cancellation policy?

We kindly ask that appointment changes or cancellations be made at least 24 hours in advance. Late arrivals may need to be rescheduled to ensure quality care for all patients.

Insurance & Payment FAQs

Do you accept my vision insurance (VSP, EyeMed, etc.)?

Yes. Total Vision in Santa Cruz accepts many major vision insurance plans, including VSP and EyeMed. Please contact our office or visit our insurance page to confirm your benefits.

What if I don’t have vision insurance?

We offer affordable self-pay options and may have special promotions available for patients without insurance. Contact our Santa Cruz office to learn more about current pricing.

What payment methods do you accept?

We accept major credit cards, debit cards, cash, and FSA/HSA cards for your convenience. Online payment is also available.

General Eye Care FAQs

Do you carry designer eyeglass frames at this location?

Yes. Our Santa Cruz optical center offers a wide selection of designer and brand-name eyeglass frames and sunglasses to fit a variety of styles and budgets.

Can I order contact lenses online?

Yes. Existing patients can conveniently order contact lenses online. If your prescription has expired, we recommend scheduling a contact lens exam at our Santa Cruz office.

Do you see children and seniors?

Yes. Our Santa Cruz eye doctor provides comprehensive eye care for patients of all ages, including children’s eye exams (typically ages 5+) and senior vision care.

Does Santa Cruz Optometric Center offer specialty eye care services?

Yes. Our services include comprehensive eye exams, diabetic eye exams, contact lens fittings, dry eye treatment, myopia control, laser eye surgery consultations, and additional specialty vision care services.

Do you offer glasses adjustments and repairs?

Yes. We’re happy to provide complimentary eyeglass adjustments, cleanings, and minor repairs to help keep your glasses fitting comfortably and clearly.

Can you help with digital eye strain or computer vision issues?

Absolutely. If you experience headaches, tired eyes, or blurred vision from prolonged computer or screen use, our optometrist can recommend lenses and solutions designed to improve visual comfort.

Looking for an Eye Doctor Near You?

If you’re searching for a trusted eye doctor in Santa Cruz or nearby communities, Total Vision in Santa Cruz is here to help. Schedule your eye exam online or contact our office today for personalized, comprehensive eye care.